Tchunza

Legal

Terms and Conditions

Last updated: March 26, 2026

1. Acceptance of terms

By accessing tchunza.com or contracting any service from Tchunza Software (operated by William Torres), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Description of services

Tchunza Software provides technology services for businesses:

  • Professional website design and development.
  • Implementation of automation and artificial intelligence.
  • Custom software development.
  • Digital consulting and strategy.

The specific details, scope, timelines, and pricing of each service are defined in a commercial proposal or agreement between the parties.

3. Use of the website

By browsing this site, you agree to:

  • Not use it for illegal or unauthorized purposes.
  • Not attempt to access restricted areas or interfere with its operation.
  • Not reproduce or modify content without express authorization.
  • Provide truthful information when completing contact forms.

4. Proposals and agreements

The contractual relationship begins only when both parties agree in writing on the scope, price, and conditions of the service (email, signed document, or other verifiable means).

5. Payments and billing

Payment conditions are set in each proposal. As a general policy:

  • An initial payment is required to begin work.
  • Payments follow the milestones agreed in the proposal.
  • Delayed payments may pause project development.
  • Tchunza issues electronic invoices per Colombian legislation.

6. Intellectual property

All content on tchunza.com is the property of Tchunza Software and is protected by Colombian and international intellectual property laws.

Usage rights of the final product are transferred to the client upon full payment, unless otherwise agreed. Tchunza may mention the project in its portfolio without revealing confidential information.

7. Confidentiality

Tchunza maintains the confidentiality of business information shared during projects. This obligation extends throughout the commercial relationship and for 2 years after its conclusion.

8. Limitation of liability

Tchunza does not guarantee specific business results (sales, rankings, etc.) as these depend on external factors outside our control. In no event shall our liability exceed the total amount paid for the specific service in question.

9. Cancellations and refunds

  • Payments for work already completed are non-refundable.
  • If the client cancels, completed work up to that date will be invoiced.
  • If Tchunza cannot complete the service for internal reasons, the unexecuted portion will be refunded.

10. Changes to these terms

We may update these terms at any time. Changes take effect from their publication. For ongoing contracts, the terms in force at signing continue to apply.

11. Governing law

These terms are governed by the laws of the Republic of Colombia. Disputes will first be resolved amicably within 30 days; if not resolved, they will be submitted to the competent courts of Colombia.

12. Contact